GGPOKER

Net Deposit Policy

To maintain a secure financial environment and comply with standard industry regulations, we operate a Net Deposit Policy.

The core principle of this policy is straightforward: funds must be withdrawn to the original payment methods used for depositing before any excess winnings can be withdrawn elsewhere.

Each payment method used holds a “Net Deposit” balance. This is your total deposits minus your total withdrawals for that specific method. Under our policy, you cannot withdraw funds to a single payment method if it causes that method's Net Deposit balance to drop below zero, unless all other active payment methods on your account have also been cleared to zero.

To ensure our Net Deposit Policy is effective, only one withdrawal may be requested at a time.

How This Works in Practice

If you have deposited using multiple payment methods, our system will automatically calculate how your withdrawal must be distributed to clear your previous balances.

Example Scenario: Your current Net Deposit balances across three different payment methods are as follows:

• Payment Method A: $100

• Payment Method B: $200

• Payment Method C: $500

If you request a withdrawal of $1000 to Payment Method A, the system will not process the full amount to Method A immediately, as Methods B and C still have outstanding deposit balances. Instead, the funds will be proportionately distributed to each payment method to “clear” the net deposit balances.

Once all original deposit balances are cleared, you may withdraw any remaining funds to your preferred active payment method.

Inactive or Closed Payment Methods

We understand that over time, payment methods may expire, be lost, or be closed by your financial institution. If you are required to withdraw funds to a payment method that you no longer have access to, you may request a manual removal of that method's Net Deposit requirement.

To do so, we kindly ask that you submit proof of ownership for this payment method to cashier@ggpoker.com. Examples of acceptable documents include:

• Bank statement in your name showing previous deposits to GGPoker.co.uk for that payment method

• Proof from financial institution that card has been lost or stolen

• Image of the payment card showing only your name, expiry date, first 6 numbers and last 4 numbers of card number

Withdrawal Fees

Your bank or payment processor may levy a fee to process your withdrawal. Fees for withdrawal will be clearly shown in the withdrawal request page. In the event that we terminate the offering of our business in any specific country, payouts will be subject to reasonable processing charges.

Exchange Rates And Volatility of Exchange Rates

We clearly indicate the exchange rate applied to your withdrawal amount at the time of withdrawal request. Once you make a withdrawal request, we will not be liable and will not compensate for any fluctuations of currency values from point of request to time of transaction completion.

Fraud Prevention

All withdrawals go through an internal audit process to ensure that fraud prevention, anti-money laundering, counter-terrorism financing, legal obligations and regulatory requirements are met. As a result, withdrawals generally take 24 hours to process, but in some cases, they may take up to 72 hours.

All customers are required to verify their identity soon after creating an account with us. We have the right to request further explanations and/or supporting documents with respect to the identification of customer, payment method, source of funds or wealth and/or any further necessary information which we see fit so as to satisfy our legal obligations and regulatory requirements.

We have the right to cancel the withdrawal and return funds in the account when:

• There are fraud/cheating/collusion/money-laundering concerns;

• The customer attempts to withdraw without participating in sufficient game-play;

• The customer attempts to withdraw following a player transfer; and

• The payment method to which the withdrawal has been requested is not the same as the depositing method

Safety and Security

We are committed to the safety and security of player funds. Player funds are held in a segregated bank account which shall not be used for any operational purpose. This ensures that your funds are always available for you to withdraw in accordance with our fraud prevention procedures.

Bonus Withdrawals

Bonuses may be withdrawn only after all Bonus Policy requirements have been satisfied.

Cancelation of Withdrawal

You cannot cancel your withdrawal after submitting the request.

Other Withdrawal Information

For larger withdrawals, GGPoker may split the amount into smaller withdrawals to facilitate the request. However, any withdrawal fee incurred will not be increased as a result of this segmentation.